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Shipping & Returns

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be extended. If there is a significant delay in shipping your order, we will notify you via email.

Shipping Times

Estimated delivery times vary depending on the destination and shipping carrier.

Typical delivery estimates:

  • United States: 5–15 business days

  • Canada: 7–20 business days

  • International Orders: 10–30 business days

Please note that delivery times are estimates and are not guaranteed.

Return & Exchange Policy

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Shipping Costs

Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.

From time to time, we may offer free shipping promotions for qualifying orders.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing tracking information, when available.

Please allow up to 72 hours for tracking updates to appear in the carrier's system.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the package is returned to us, additional shipping charges may apply for reshipment.

We are not responsible for orders delivered to incorrectly entered addresses.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is under the carrier's responsibility.

If your package is delayed, lost, or marked as delivered but cannot be located, please contact us. We will assist in opening an investigation with the carrier whenever possible.

We are not responsible for delays caused by weather conditions, customs processing, carrier disruptions, or other circumstances beyond our control.

International Orders and Customs

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local authorities.

Customs processing may result in additional delays beyond our estimated shipping times.

Contact Us

If you have any questions regarding shipping, please contact us at:

mycmsstore@gmail.com

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